Returns/Warranty

Please contact us at rowlandcutlery@gmail.com BEFORE returning any items.

We know it is sometimes hard to select handmade items such as knives and jewelry based on photographs on the web. Though we work very hard to make sure that all items have great photography from many angles.  We know that you may order a knife that doesn't meet your expectations when you hold it in your hand.

Items to which this policy apply carry a three (3) day inspection period from the date of receipt of delivery during which they may be returned for refund (minus the price of shipping, handling, and 10% RESTOCKING FEE). After the inspection period, we cannot accept items for return. All accepted returns must be in original and unused condition and with all its original packaging.

Please contact us at rowlandcutlery@gmail.com for any maintenance or reconditioning services. Rowland cutlery does carry a limited warranty from manufacturing defects (NOT perceived fit/finish) Rowland Cutlery does not cover damage caused by user accidents, abuse or misuse of the knife)  

Legal Disclaimer:

​All Rowland Cutlery blades are extremely sharp and should be handled with care and respect. By purchasing or using our products, you acknowledge that you understand the inherent risks associated with handling sharp tools. Rowland Cutlery is not responsible for any injury, damage, or loss resulting from the use or misuse of our knives. Users assume full responsibility for the safe and lawful use of all products.